top of page

Privacy Policy

Last updated: 13 February 2026

​

Simply Arena Mirrors (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

​

This Privacy Policy explains how we collect, use, store and protect your personal data when you:

  • Visit our website

  • Purchase products from us

  • Contact us directly

  • Purchase via our eBay store

 

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

​

Who We Are

Simply Arena Mirrors
Coopers Yard, Oaks Farm Lane
Calow
Chesterfield
Derbyshire
S44 5TA

Telephone: 01246 554433 / 07492 733543
Email: info@simplyarenamirrors.co.uk

​

Simply Arena Mirrors is the data controller responsible for your personal data.

​

The Personal Data We Collect

We may collect and process the following categories of personal data:

​

Identity Data

Name, billing name, delivery name.

​

Contact Data
Billing address, delivery address, email address, telephone number.

​

Transaction Data
Details of products purchased, order history, payment status.

​

Payment Data
Payments made via our website are processed securely through Wix using Wix Payments. We do not store full card details.

 

Where alternative payment methods are agreed, data is processed securely through the relevant provider.

​

Where purchases are made via eBay, your data is also processed in accordance with eBay’s privacy policy.

​

Technical Data
IP address, browser type and version, device type, time zone setting, operating system and platform.

​

Usage Data
Information about how you use our website.

​

Marketing and Communications Data
Your communication preferences and any marketing opt-in choices.

​

How We Collect Your Data

We collect personal data when you:

  • Place an order via our website

  • Place an order via eBay

  • Contact us by phone or email

  • Submit an enquiry form

  • Subscribe to marketing communications

  • Interact with our website via cookies

 

How We Use Your Personal Data

We use your data to:

  • Process and fulfil orders

  • Arrange delivery within the UK

  • Manage payments and refunds

  • Communicate about your order

  • Respond to enquiries

  • Maintain business records

  • Improve website performance and customer experience

  • Comply with legal and tax obligations

  • Send marketing communications (where you have opted in)

 

We sell and deliver within the United Kingdom unless otherwise agreed.

 

Lawful Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

 

Contract
Processing necessary to fulfil your order or respond to your enquiry.

​

Legal Obligation
Compliance with tax, accounting and consumer protection laws.

​

Legitimate Interests
Operating and improving our business, preventing fraud, managing customer relationships.

​

Consent
Sending marketing communications and placing non-essential cookies.

​

Cookies and Website Analytics

Our website is hosted by Wix. We use Wix’s built-in analytics tools, including Wix Insights, to understand website traffic and improve performance.

​

A cookie banner is presented when you first visit our website. Non-essential cookies are only placed where you provide consent.

​

You can manage or withdraw your cookie preferences at any time through your browser settings.

​

Sharing Your Personal Data

We may share your data with:

  • Delivery and courier providers

  • Payment processors (including Wix Payments)

  • eBay (for marketplace transactions)

  • IT and website hosting providers (Wix)

  • Professional advisers (accountants, legal advisers)

  • Regulatory authorities where required

 

We do not sell or rent your personal data.

 

All third parties are required to respect the security of your personal data and process it lawfully.

 

International Data Transfers

Although we sell within the UK, some service providers (including Wix and eBay) may process data outside the UK.

​

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

  • UK-approved International Data Transfer Agreements

  • Standard Contractual Clauses

  • Adequacy regulations (where applicable)

 

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure or loss.

​

Access to personal data is restricted to those with a legitimate business need.

​

Data Retention

We retain personal data only as long as necessary for the purposes it was collected.

​

Typically:

  • Order and financial records are retained for at least 6 years to comply with HMRC requirements.

  • Marketing data is retained until you unsubscribe or withdraw consent.

 

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Object to processing

  • Request restriction of processing

  • Request data portability

  • Withdraw consent at any time (where processing is based on consent)

​

To exercise your rights, please contact us at info@simplyarenamirrors.co.uk.

​

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) via www.ico.org.uk.

 

Third-Party Platforms

If you purchase via eBay, your data is also subject to eBay’s privacy practices. We are responsible for the data we receive from eBay in order to fulfil your order, but eBay remains responsible for data collected and processed through its platform.

​

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website with the updated date shown at the top.

bottom of page